Privacy Policy

Value Bargains Privacy Policy

Last updated: 22/07/2024

This Privacy Policy outlines how Value Bargains ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from valuebargains.co.uk, or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect as described in this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources. The information we collect and how we use it may vary depending on your interactions with us.

In addition to the specific uses listed below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of our users or others.

Information We Collect Directly from You

Information you provide directly through our Services may include:

  • Basic contact details: name, address, phone number, email.
  • Order information: billing address, shipping address, payment confirmation, phone number.
  • Account information: username, password, security questions.
  • Shopping information: items viewed, added to cart or wishlist.
  • Customer support information: details included in communications with us.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but this may limit your ability to use certain features.

Information We Collect through Cookies

We automatically collect certain information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, network connection details, IP address, and interactions with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This includes:

  • Companies supporting our Site and Services, such as Shopify.
  • Payment processors who collect payment information to process your orders.

Any third-party information we obtain will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices. For more details, see the section "Third Party Websites and Links."

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage accounts, arrange shipping, handle returns and exchanges, and enable review postings.
  • Marketing and Advertising: To send promotional communications and show advertisements for products or services.
  • Security and Fraud Prevention: To detect, investigate, or address fraudulent, illegal, or malicious activities.
  • Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies to enhance and improve our Site and Services, run analytics, and understand user interactions. Third parties may also use Cookies on our Site to tailor services, products, and advertising.

Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies. Blocking Cookies may affect your user experience and the functionality of certain features.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors and service providers performing services on our behalf (e.g., IT management, payment processing).
  • Business and marketing partners.
  • Affiliates within our corporate group.
  • In connection with business transactions, legal obligations, or to protect our rights and the rights of users.

In the past 12 months, we have disclosed certain categories of personal information, including identifiers, commercial information, and network activity data, to the categories of recipients mentioned above.

User-Generated Content

Any user-generated content you submit to public areas of the Services will be public and accessible by anyone. We do not control who accesses this information and are not responsible for how it is used or shared.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies and terms.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their information, please contact us to request its deletion.

Security and Retention of Your Information

While we strive to protect your information, no security measures are perfect. We recommend not using unsecure channels to communicate sensitive information. We retain personal information as needed to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • Right to Access/Know: Request access to personal information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Request a copy of your personal information.
  • Right to Opt out of Sale or Sharing: Opt out of the sale or sharing of your personal information.
  • Right to Limit Use of Sensitive Information: Direct us to limit the use of sensitive personal information.
  • Restriction of Processing: Request to stop or restrict processing of your personal information.
  • Withdrawal of Consent: Withdraw consent where we rely on it to process your personal information.
  • Appeal: Appeal our decision if we decline your request.
  • Managing Communication Preferences: Opt out of promotional communications, but still receive non-promotional emails.

To exercise these rights, contact us using the details provided below. We may need to verify your identity before responding to your request.

International Users

We may transfer, store, and process your personal information outside your country, including the United States. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, email us at CustomerService@valuebargains.co.uk.

For the purpose of applicable data protection laws, we are the data controller of your personal information.